Privacy Policy

Last Updated: August 2026

1. Introduction

Crovetto Health Coaching ("we," "us," "our," or "Company"), operated by Chelsea Crovetto, is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have regarding your personal information.

This Privacy Policy applies to our website (crovettohealth.com) and any services offered through it. By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. What Information We Collect

2.1 Information You Provide Directly

• Contact & Inquiry Forms: Name, email address, phone number, and any messages you submit through contact forms on our Site. Information shared when you book a consultation, including name, email, and general background about your health and accountability goals.

• Coaching & Client Information: When you become a client, we collect:

  • Health history and background (diet, lifestyle, current habits, goals)

  • Any personal health, wellness, or lifestyle information you share during intake or coaching sessions

  • Communication records (emails, notes from coaching calls)

  • Payment information (processed securely through third-party payment processors; we do not store full credit card details)

• Email List & Lead Magnets: If you sign up for our email list or download resources (e.g., nutrition guides or reset checklists), we collect your name and email address.

• Testimonials & Feedback: If you provide a testimonial or feedback, we collect the information you share.

2.2 Automatically Collected Information

• Cookies & Analytics: We use Google Analytics and similar tools to track Site usage, including pages visited, time spent, referral sources, and general visitor behavior. These tools place cookies on your device to recognize you on return visits. You can control or disable cookies through your browser settings.

• Log Data: Our servers automatically log your IP address, browser type, operating system, referring URL, pages visited, and time/date of access.

• Device Information: General device information (device type, operating system) to optimize Site functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing coaching services: To deliver personalized nutrition, lifestyle, and accountability coaching, including session preparation, habit tracking, and follow-up communication.

• Responding to inquiries: To answer questions and provide information about coaching services.

• Marketing & communication: To send educational content, coaching tips, updates about services, and promotional materials (you can opt out anytime).

• Improving our Site: To analyze usage patterns, fix technical issues, and enhance user experience.

• Legal compliance: To comply with applicable laws and regulations, and to protect against fraud or abuse.

• Analytics: To understand visitor behavior and improve our offerings.

• Testimonials: To display client testimonials and case studies (with permission).

4. Who We Share Your Information With

We do not sell or rent your personal information to third parties. However, we may share your information with:

4.1 Service Providers

• Email marketing & workspace platforms (e.g., Google Workspace, email marketing providers) to send communications and manage lists

• Payment processors (e.g., Stripe, PayPal) to process payments securely

• Scheduling tools (e.g., Calendly, Acuity) to manage appointment bookings

• Cloud storage & document services (e.g., Google Drive, Google Docs) to store client notes and resources securely

• Analytics providers (e.g., Google Analytics) to track Site usage

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect the safety and rights of our users or the public.

4.3 Business Transfer

If Crovetto Health Coaching is acquired, merged, or sold, client records and data may be transferred as part of that transaction. You will be notified of any such change.

5. Your Privacy Rights

• 5.1 Access & Correction: You have the right to request access to the personal information we hold about you. You may also request corrections to inaccurate or outdated information.

• 5.2 Deletion: You may request deletion of your personal information, subject to certain exceptions (e.g., information required to be retained for legal, accounting, or business documentation purposes).

• 5.3 Opt-Out of Marketing: You can opt out of our email list and marketing communications at any time by clicking the "Unsubscribe" link in any email or by contacting us directly.

• 5.4 California Consumer Privacy Rights (CCPA/CPRA): If you are a California resident, you have additional rights:

  • The right to know what personal information is collected, used, shared, or sold

  • The right to access your personal information

  • The right to delete personal information

  • The right to opt-out of the "sale" or "sharing" of personal information (we do not sell or share your data)

  • The right to non-discrimination for exercising your privacy rights

• 5.5 Data Portability: You may request a copy of your personal information in a structured, commonly used format.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include:

• Secure transmission of data (SSL encryption across the Site)

• Administrative access limited strictly to authorized operations

• Regular security practices and updates

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, and any information you provide is submitted at your own risk.

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes:

• Coaching clients: Coaching notes, intake forms, and communication records are retained for the duration of the coaching relationship plus a reasonable period (typically 3–5 years) for business and legal purposes.

• Email list subscribers: Email addresses are retained until you unsubscribe or request deletion.

• Inquiries: Contact information and inquiry details are retained for 1–2 years unless a longer retention period is required.

8. Third-Party Links & External Services

Our Site may contain links to external websites and services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external sites before providing personal information.

9. Children's Privacy

Our Site and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

10. International Users

Crovetto Health Coaching is operated from the United States. If you access our Site from outside the U.S., you acknowledge that your information will be transferred to, stored in, and processed in the United States, which may have different data protection laws than your country of residence. By using our Site, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or service offerings. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. Your continued use of the Site following any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like to update or delete your information, please contact:

Crovetto Health Coaching

Chelsea Crovetto

Email: crovettohealth@gmail.com

Website: crovettohealth.com

Privacy Notice for California Residents

We do not sell or share your personal information with third parties for their direct marketing purposes. For more information about your rights under California law, you may contact the California Attorney General.

Disclaimer Notice

Chelsea Crovetto, operating under the brand Crovetto Health Coaching, provides health, nutrition, and lifestyle accountability coaching for educational, informational, and habit-building purposes only. Services do not include diagnosing, treating, or curing medical conditions, nor prescribing or adjusting medications. Please consult a qualified healthcare provider for any medical advice, diagnosis, or treatment needs.